Dedicated links
Create a private support link per customer — each one opens its own isolated conversation.
Customer support live chat
A private support room for every single customer.
Generate a unique, branded chat link per customer. They log in securely, see your support profile and talk to your team in real time — with documents, translation and delivery receipts built in.
Real-time everything
Instant delivery, typing indicators, read receipts and presence that survive network drops.
Secure documents
Share PDFs, Word, Excel and images with validation, progress and signed private storage.
Built-in translation
Each side reads in their own language while the original message is always preserved.
Branded profiles
Configure the agent name, logo, organisation, region, welcome note and online status.
Locked down
Row-level security keeps every conversation private to its customer and your support team.